Creative Techniques L.T.D

Creative Techniques L.T.D (“we”, “us”) respects your privacy. This notice explains what we collect through this website and how we use it.

What we collect

When you use the contact form we collect the details you enter: your name, email address, optional phone number, the service you are interested in and your message. Like most websites, our hosting also records basic technical information such as IP address and pages requested, for security and reliability.

How we use it

We use your details to reply to your enquiry and, if you become a customer, to provide the service. We do not sell your information or use it for unrelated marketing. Under UK GDPR, our legal basis is our legitimate interest in answering enquiries and, where you engage us, performing our contract with you.

Who sees it

Only our team and the service providers we need to operate the website and email (for example our hosting and email delivery providers). We share information if the law requires it.

Live chat

This site offers a live chat provided from our own support system. Information you type into the chat is used to answer you.

How long we keep it

We keep enquiry details only as long as needed to deal with your request and to meet our record-keeping obligations.

Your rights

You can ask us for a copy of your personal information, to correct it, or to delete it, subject to legal limits. Contact us at info@creativetechniques.org. You may also complain to the Information Commissioner’s Office (ico.org.uk).