Category: SUPPORT PACKAGES

SUPPORT PACKAGES

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1 Week technical Support Package Service
£200.00 / week with a 30-day free trial
1 Week technical Support Package

Choose this support package if you require support for your environment for a period of 1 week.

Services we cover include:

Windows Servers – All Supported versions

Ubuntu servers – All supported versions

Exchange servers – All supported versions

Active Directory Services – All supported versions

SharePoint Servers – All supported Versions

Vmware VCSA, V-Center, and ESXi – All supported versions

Skype For Business / Lync – All versions

Windows Desktop – All supported versions.

Tickets will be logged through our ticketing system which has SLA depending on agreements.

All our Engineers and technicians are Security Cleared; reference can be provided on request.

Location is not an issue as we can fix your issues remotely.

On very rare occasions you require an engineer on-site, call out fee applies.

Call Or leave a message on our support platform with a description of service requirements before ordering.
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Active Directory Support Service
£900.00 / month with a 30-day free trial

Active Directory Support

Choose this support package if you are having issues with your Active Directory Services

All out Engineers and technicians are Security Cleared; reference can be provided on request.

Location is not an issue as we can fix your issues remotely.

In very rare occasions you require an engineer on site, call out fee applies.

All Support packages are charged only after service provisions. When you order this service 3 days laps before payment deduction. This is to ensure your issues have been completely resolved before payment.

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Data Restore Service
£57.00

Data Restore Service

Restore important file or documents from a damaged system drive, corrupted drive, formatted drive.

You think it’s gone?

You will be surprised , just try us and see.

You only pay after services. Terms and conditions apply.

You must be specific on what file/files document/documents , Video/Videos or Photo/Photos you want recovered.

All out Engineers and technicians are Security Cleared; reference can be provided on request.

In very rare occasions you require an engineer on site, call out fee applies.

This is remote service so access must be provided to the system with the recovery requirements.

The system must be left unused for the period of the recovery operation.

All Support packages are charged only after service provisions. When you order this service 3 days laps before payment deduction. This is to ensure your issues have been completely resolved before payment.

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Desktop Support Services

Desktop Support Services – Creative Support offers desktop service for your business and future business strategies.

This service covers both laptopn and mobile devices connected to you business estates.

All our Engineers and technicians are Security Cleared; reference can be provided on request.

Location is not an issue as we can fix your issues remotely.

In very rare occasions you require an engineer on site, call out fee applies.

All Support packages are charged only after service provisions. When you order this service 3 days laps before payment deduction. This is to ensure your issues have been completely resolved before payment.

Support Price may vary accoring to you environment size

Call/leave a message for more information

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Exchange Server Support

Exchange Server Issues – Buy this support package and have your problems solved typically within 24 hours

We fix all Email Exchange Server Issues , from SMTP to DAG problems.

The attitude is : we fix you pay. Meaning we don’t collect payment until your problem is resolved. That way you have nothing to loose by trusting our expertise.

All out Engineers and technicians are Security Cleared; reference can be provided on request.

Location is not an issue as we can fix your issues remotely.

In very rare occasions you require an engineer on site, call out fee applies.

All Support packages are charged only after service provisions. When you order this service 3 days laps before payment deduction. This is to ensure your issues have been completely resolved before payment.

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Exchange Server Support (Emails)
£500.00 / day with a 15-day free trial

Exchange Server Issues – Buy this support package and have your problems solved typically within 24 hours

We fix all Email Exchange Server Issues , from SMTP to DAG problems.

The attitude is : we fix you pay. Meaning we don’t collect payment until your problem is resolved. That way you have nothing to loose by trusting our expertise.

All out Engineers and technicians are Security Cleared; reference can be provided on request.

Location is not an issue as we can fix your issues remotely.

In very rare occasions you require an engineer on site, call out fee applies.

All Support packages are charged only after service provisions. When you order this service 3 days laps before payment deduction. This is to ensure your issues have been completely resolved before payment.

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Network and Security Support and diagnosis Service
£900.00 / month with a 30-day free trial

Network and Security Support and diagnosis

Choose this package if you have a network or security issues in your environment that need investigating.

Please leave a descriptive message or contact us directly before ordering this package due to the nature of it.

All our Engineers and technicians are Security Cleared; reference can be provided on request.

Location is not an issue as we can fix your issues remotely.

On very rare occasions you require an engineer on-site, call out fee applies.

All Support packages are charged only after service provisions. When you order this service 3 days laps before payment deduction. This is to ensure your issues have been completely resolved before payment.

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Sale!

SharePoint Site Support Service
£570.00

SharePoint Site support

Choose this support package if you are having issues with your SharePoint service

All out Engineers and technicians are Security Cleared; reference can be provided on request.

Location is not an issue as we can fix your issues remotely.

In very rare occasions you require an engineer on site, call out fee applies.

All Support packages are charged only after service provisions. When you order this service 3 days laps before payment deduction. This is to ensure your issues have been completely resolved before payment.

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Skype For Business Support – Service
£500.00 / month with a 30-day free trial

Skype For Business Support

Choose this package if you require a support service for your business Skype for business services.

We provide services for OCS, Lync – All versions and Skype for business – All versions.

All out Engineers and technicians are Security Cleared; reference can be provided on request.

Location is not an issue as we can fix your issues remotely.

In very rare occasions you require an engineer on site, call out fee applies.

All Support packages are charged only after service provisions. When you order this service 3 days laps before payment deduction. This is to ensure your issues have been completely resolved before payment.

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System Backup and Restore
£560.00
System Backup and Restore

We can take a system backup and restore your backup , this is a service provided by our backup specialists remotely.

All versions of supported Windows Servers

All versions of supported Windows clients PC

Linux Ubuntu and Centus

Android Mobiles

All out Engineers and technicians are Security Cleared; reference can be provided on request.

Location is not an issue as we can fix your issues remotely.

In very rare occasions you require an engineer on site, call out fee applies.

All Support packages are charged only after service provisions. When you order this service 3 days laps before payment deduction. This is to ensure your issues have been completely resolved before payment.
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VMware Support Service
£900.00 / month with a 30-day free trial

VMware Support Service

Choose this support package for VMware service support (Horizon, Security servers and UAG are also supported ).

Please leave a descriptive message or contact us directly before ordering this package due to the nature of it.

All our Engineers and technicians are Security Cleared; reference can be provided on request.

Location is not an issue as we can fix your issues remotely.

In very rare occasions you require an engineer on site, call out fee applies.

All Support packages are charged only after service provisions. When you order this service 3 days laps before payment deduction. This is to ensure your issues have been completely resolved before payment.

Price Vary according to Environment size.

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Websites Support Service
£57.00
Websites Support

All website support issues are typically solved within 24 hours due to the nature of the business service we understand you do not want a site down for more than 24 hours.

We typically support:

WordPress Sites

Joomla Sites

HTML Sites and

SharePoint Sites

We also can provide backup and replication services to your SQLi. We take a backup of your current database for future use in case of a disaster.

All out Engineers and technicians are Security Cleared; reference can be provided on request.

Location is not an issue as we can fix your issues remotely.

On very rare occasions you require an engineer on-site, call out fee applies.

All Support packages are charged only after service provisions. When you order this service 3 days laps before payment deduction. This is to ensure your issues have been completely resolved before payment.
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Websites With Integrated Support
£49.99 / month with a 30-day free trial

Websites With Integrated Support – Creative Support offers Websites-With-Integrated-Support for your business and future business strategies.

With this service, your business website is able to offer support to all your customers who visit your site.

Knowledgebase and chatbots are built into the support system to help your customers with known answers to questions asked thereby saving time for your business for other purposes.

Note: All our Engineers and technicians are Security Cleared; reference can be provided on request.

Location is not an issue as we can support your deployment remotely.

All Support packages are charged only after service provisions. When you order this service 3 days laps before payment deduction. This is to ensure your issues have been completely resolved before payment.

Support Price may vary accoring to you environment size

Call/leave a message for more information

Sign Up Now